How Long Does It Take To Binance To Process An Xrp Withdrawal?

I have been trying to withdraw from binance for a week. It says “the withdrawal is being processed” but nothing happens. I have changed the withdraw address, still nothing. I also sent them an email and they said it was being processed. Yesterday they replied saying my withdrawal is blocked and they can not help me even though there was no problem with my account before we finished the hardfork transfer..

Edit: One hour ago i withdrew 50 XRP and it took 2 minutes (and 40 confirmations) instead of taking like 5 days like it did before… Did you guys know this happened? or now?